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Thank you for visiting the NRGThemes Support Ticket System, please read the following terms:

  1. Please verify your purchase code or login with Envato before opening any ticket.
  2. Support is offered Monday-Friday, please allow up to 24-48 hrs for your ticket to get reviewed & responded to. We appreciate your patience.
  3. Please post as much information as you can on your issue: links, screenshots, steps to replicate the issue, login credentials (such as FTP or WordPress).
  4. Be sure that you have first checked the documentation that comes with the theme/template, screencasts and the FAQ before submitting a ticket, it saves you, and ourselves valuable time.