Thank you for visiting the NRGThemes Support Ticket System, please read the following terms:
- Please verify your purchase code or login with Envato before opening any ticket.
- Support is offered Monday-Friday, please allow up to 24-48 hrs for your ticket to get reviewed & responded to. We appreciate your patience.
- Please post as much information as you can on your issue: links, screenshots, steps to replicate the issue, login credentials (such as FTP or WordPress).
- Be sure that you have first checked the documentation that comes with the theme/template, screencasts and the FAQ before submitting a ticket, it saves you, and ourselves valuable time.